🔍 Meet heyTadano: Tadano’s AI-Driven Leap in Crane Intelligence

In an era where digital transformation is reshaping every facet of construction and logistics, Tadano—a global leader in crane manufacturing—is pushing the envelope with its innovative AI assistant, heyTadano. Designed to enhance operational efficiency, reduce downtime, and improve safety, heyTadano is revolutionizing the way crane operators, service teams, and project managers interact with their machinery.

🤖 What Is heyTadano?

heyTadano is a proprietary AI-powered support system developed by Tadano to serve as an intelligent companion for crane operators and service personnel. Functioning like a voice-activated assistant and knowledge engine, heyTadano delivers instant insights, diagnostics, and performance guidance directly in the field or from the cab.

It’s designed to answer questions, assist with troubleshooting, provide real-time operational data, and recommend maintenance actions—all tailored to the specific Tadano crane being used.

🧠 Key Features of heyTadano

1. Real-Time Troubleshooting

heyTadano can interpret machine behavior and error codes to provide immediate solutions. Rather than thumbing through manuals or waiting on tech support, users get:

• Step-by-step troubleshooting guides

• Instant interpretation of diagnostic codes

• Visual and voice-assisted instructions

2. Predictive Maintenance

Leveraging historical data and live inputs, the AI monitors wear indicators and component performance. It can forecast potential failures and recommend proactive service intervals—cutting down on unexpected downtime.

3. Operator Support

New or experienced, operators benefit from:

• Contextual prompts during setup

• Load chart references

• Safety checks and best practice suggestions

• Setup verifications to prevent errors

4. Multi-Device Accessibility

Accessible via:

• Tadano’s onboard touchscreen systems

• Tablet and mobile applications

• Remote desktop dashboards for fleet managers

🛠️ How It Supports Field Operations

Field technicians often face complex diagnostics under pressure. With heyTadano:

• Technicians can scan a QR code on the crane to access model-specific support

• AI recommends correct torque values, fluid types, and parts references

• Documentation and service history are retrieved on command

This minimizes guesswork and aligns with Tadano’s vision of smart, connected lifting solutions.

🌍 Industry Impact & Adoption

Tadano has positioned heyTadano as part of its broader Lift Smart Strategy, which aims to integrate data analytics, automation, and AI across its global fleet. Pilots in Europe, North America, and Japan have shown:

• 30% faster resolution of service calls

• 15% increase in first-time fix rates

• Significant gains in operator confidence on new models

It’s becoming an indispensable tool for rental companies, fleet operators, and major construction firms seeking to improve uptime and asset ROI.

🔮 What’s Next for heyTadano?

Tadano continues to enhance heyTadano with new capabilities:

• Voice control for hands-free use in cabs

• Integration with telematics systems like HELLO-NET

• Learning loops that improve the assistant with each query

Future versions may also include AR (augmented reality) overlays for service visualization and direct machine control features through secure AI authorization protocols.

heyTadano

🚀 Conclusion

heyTadano represents more than just a technological upgrade—it’s a cultural shift in how the crane industry approaches machine intelligence and operational support. With AI systems like heyTadano, Tadano is not only building cranes—but building the future of lifting.