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Tadano Upgrades “Hey Tadano” AI Assistant with Voice Control and New Interface

Mar 30
3 min read

30-Second Takeaway


Tadano has updated its Hey Tadano AI assistant, introducing voice control capabilities, a redesigned interface, and improved navigation. The tool allows users to access operating, technical, and troubleshooting information via voice commands, supporting crane operators with faster and more efficient access to official documentation. The platform is available free in 50 languages via web and iOS.



Voice Control Enhances User Experience


Tadano has upgraded its Hey Tadano AI assistant with new voice control functionality, enabling users to interact with the system using natural speech.


The assistant can respond to operating, technical, and troubleshooting questions, drawing on information from official manuals and company documentation. This allows crane operators and technicians to access critical information quickly without needing to manually search through documents.


On Apple devices, the feature is activated using the voice command “Hey Tadano”, providing a hands-free support solution.


Expanded Access Across Devices


The updated Hey Tadano AI assistant is accessible across multiple platforms.

  • iOS users can access the tool via a dedicated app with integrated voice activation

  • Android users can use a web-based version with tap-to-speech input functionality

This cross-platform availability ensures wider accessibility for users across different operating environments.


Improved Interface and Navigation


Alongside voice control, Tadano has introduced a redesigned interface for the AI assistant.

Key updates include:

  • Revised product categories for easier navigation

  • A simplified user interface

  • More intuitive access to key information


These improvements are aimed at making the system faster and easier to use, particularly in operational settings where time and clarity are critical.


AI-Driven Support for Operators and Technicians


The Hey Tadano AI assistant reflects the growing role of artificial intelligence in equipment support and service.


By delivering instant, accurate answers based on verified documentation, the tool helps reduce downtime, improve safety, and enhance operational efficiency.

Matthias Schneider, Tadano’s global digital marketing lead, said:


“With Hey Tadano, we are underscoring our expertise in AI supported information solutions while simultaneously strengthening our service for partners and customers."

Free Access in 50 Languages


Tadano confirmed that the Hey Tadano AI assistant is available free of charge and supports 50 languages, making it accessible to a global user base.

The tool can be accessed via the web platform and downloaded through the iOS App Store, supporting Tadano’s wider digital service strategy.


About


Tadano is a global manufacturer of lifting equipment, specialising in mobile cranes, tower cranes, and aerial work platforms. The company is known for its focus on safety, reliability, and innovation, with a growing emphasis on digital solutions and AI-driven support tools. Tadano operates worldwide, serving construction, infrastructure, and industrial markets.



Frequently Asked Questions


What is the Hey Tadano AI assistant?

The Hey Tadano AI assistant is a digital tool that provides answers to operating, technical, and troubleshooting questions using official Tadano documentation.


What new features have been added to Hey Tadano?

The latest update includes voice control functionality, a redesigned interface, improved navigation, and updated product categories.


How does the voice control feature work?

On Apple devices, users can activate the assistant using the command “Hey Tadano”, while Android users can use tap-to-speech input via the web version.


Is the Hey Tadano AI assistant free to use?

Yes, the tool is available free of charge.


How many languages does the assistant support?

The Hey Tadano AI assistant supports 50 languages, making it accessible globally.


Where can users access the Hey Tadano AI assistant?

Users can access it via the web at hey.tadano.tools or download the app from the iOS App Store.

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